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1 General

At weshopandship we take your privacy seriously. This privacy policy (together with our site Terms of Use and Trading Terms) establishes the basis on which any personal data collected from you, or that you supply to us, will be processed by us. Please read this document carefully to understand our thoughts and practices regarding your personal data and how we will process it.

2 Information about the service provider is operated by HLN Engineering & Trading Limited (we, us and our). We are registered in England and Wales under company number 10614012.

3 Information collected from you

Security and safety of every piece of data on our website and system is our priority. We have put proper security measures to prevent your personal information from being lost, used or accessed in an unauthorised way, altered or revealed. We limit access to our customers personal information to the employees who have business need to know. We may gather and process the following data about you:

  • Details of transactions you carry out through our website and of the fulfilment of your orders.

  • Details of your visits to the site, including, but not limited to, traffic data, location data and the resources that you access.

  • Information that you provide by filling in forms on the site, including, but not limited to, information provided at the time of requesting or services.

4 Uses made of your information

The main reason to keep your information is to carry out our obligations arising from any requests between you and us and, specifically, to fulfil your orders, we may pass on information held about you to our related businesses, including shipping service providers.

In addition, we use your provided information as following:

  • Provide you with information, products or services that you request from us or which we feel may interest you, where you have indicated that you wish to be contacted for such purposes by post, email, SMS, telephone or other means of electronic communication.

  • Ensure that content from the site is presented in the most effective way.

  • Allow you to participate in any interactive features of our services, when you choose to do so.

  • Notify you about changes to our services.

  • We may use your data, or allow certain third parties to use your data, to provide you with information about third party goods and services which may be of interest to you.

5 How we treat and keep your information

  • For the purpose of the Data Protection Act 1998, the data controller is HLN Engineering & Trading Limited.

  • The gathered data is processed by staff who work either for us or one of our group companies or for one of our service suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

  • All payment transactions will be processed on our behalf by one of our payment providers. This means that your credit/debit card details are provided directly to your choice of payment provider and are never revealed to us. We do not store any of your financial details such as credit card numbers. Our payment providers operate a secure server to process your payment details. The payment provider encrypts your credit/debit card information and authorises payment.

  • All information provided to us is stored on secure servers. Any payment transactions will be encrypted using secure sockets layer (SSL) technology.

  • We recommend that you do not provide your payment card details to anyone at all. We cannot be responsible for any losses you may incur in transmitting information to us by internet link or by email. Any loss shall be entirely your responsibility.

  • Sadly, the diffusion of information via the internet is not completely secure. Although we will do all our best to protect your personal data, we cannot guarantee the security of your data transmitted to the site. Once we have received your information, we will use strict processes and security features to try to block unauthorised access. Remember always to end your browsing session when you have finished your user session.

  • If you have any questions about security, please don’t hesitate to contact us.

6 Customer rights

You have the right to ask us not to manage your personal data for any purposes.

You have the right to ask us to remove all your information from our system. Processed orders information will be kept for tax purposes and as required by law enforcement, tax authorities and all other official bodies.

7 Revisions

We reserve the right to change our privacy policy from time to time and update it on the site.

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